شناسایی و رتبه‌بندی عوامل مؤثر در افزایش کارایی دفاتر فناوری اطلاعات و ارتباطات روستایی

نوع مقاله : مقاله علمی پژوهشی

نویسندگان

1 استادیار گروه جغرافیا و برنامه ریزی روستایی ، دانشگاه پیام نور، تهران، ایران

2 استادیار گروه جغرافیا و برنامه ریزی روستایی دانشگاه پیام نور، تهران، ایران

3 کارشناس ارشد جغرافیا و برنامه ریزی روستایی، اداره کل پست استان لرستان

چکیده

فناوری اطلاعات و ارتباطات از فناوریهای نوینی هستند که در سالهای اخیر به روستاها وارد شده است و ابزاری برای توسعه پایدار این نواحی و دستیابی به کیفیت زندگی ساکنین روستایی می باشد. هدف این پژوهش شناسایی و رتبه بندی عوامل موثر بر افزایش کارایی دفاتر فناوری اطلاعات و ارتباطات روستایی در استان لرستان است. روش تحقیق توصیفی تحلیلی و روش گردآوری اطلاعات، کتابخانه ای و میدانی است. جامعه آماری 267 نفر از کارگزاران دفاتر فناوری اطلاعات و ارتباطات روستایی در سطح استان لرستان می باشند که با استفاده از فرمول کوکران تعداد 158 کارگزار به عنوان نمونه آماری انتخاب شدند. پرسشنامه شامل چهار دسته عوامل انسانی، فنی، سازمانی و فرایندگی در قالب 27 متغیر می باشد. آلفای کرونباخ بدست آمده برابر با 757/0است. نتایج نشان داد که اهمیت عوامل چهارگانه و متغیرهای آنها، همگی در افزایش کارایی دفاتر فناوری اطلاعات و ارتباطات روستایی تأثیر گذار هستند و از نظر نمونه پژوهش بالاتر از حد متوسط ارزیابی شدند. بر اساس آزمون فریدمن عوامل فنی در رتبه اول قرار دارد و ضریب تعیین نشان داد که این 4 عامل 64 درصد متغیر افزایش کارایی دفاتر را تبیین می کنند. با استفاده از ضریب بتا، سهم عوامل فنی 430/0، سهم عوامل انسانی 391/0، سهم عوامل سازمانی 278/0 و در نهایت سهم عوامل فرایندی 218/0 می باشد. به عبارت دیگر 4 دسته عوامل فنی، انسانی، سازمانی و فرایندی به ترتیب دارای بیشترین نقش را در پیش بینی متغیر افزایش کارایی دفاتر فاوا در استان لرستان دارند.

کلیدواژه‌ها


عنوان مقاله [English]

Identify and ranking of the factors affecting the efficiency of rural information and communication technology offices

نویسندگان [English]

  • Davood Sheikhi 1
  • Masime Pazoki 2
  • Mojgan Masouri 3
1 department of social science, payame noor university, Tehran,Iran
2 Department of Social Science , payame noor university,Tehran-Iran
3 Master of Geography and Rural Planning, Iran-Lorestan
چکیده [English]

Information and communication technology are one of the new technologies that has been introduced to the villages in recent years and is a tool for the sustainable development of these areas and achieving the quality of life of rural residents. The purpose of this study is to identify and rank the factors affecting the efficiency of rural information and communication technology offices in Lorestan province. The research method is descriptive-analytical and the data collection method is library and field. The statistical population is 267 agents of rural information and communication technology offices in Lorestan province. Using Cochran's formula, 158 agents were selected as a sample. The questionnaire includes four categories of human, technical, organizational and process factors in the form of 27 variables. The obtained Cronbach's alpha is equal to 0/757. The results showed that the average of all effective factors in increasing the efficiency of rural ICT offices is above average. According to Friedman test, technical factors are in the first place and the coefficient of determination showed that these 4 factors explain % 64 of the efficiency increase variable. Using beta coefficient, the share of technical factors is 0/430, the share of human factors is 0/391, the share of organizational factors is 0/278 and finally the share of process factors is 0/218. In other words, 4 categories of technical, human, organizational and process factors have the most role in predicting the variable of increasing the efficiency of ICT offices in Lorestan province, respectively.

کلیدواژه‌ها [English]

  • Rural Information and Communication Technology
  • Quality Increase
  • Satisfaction
  • Lorestan Province
 

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