Briscoe, G., Keränen, K., & Parry, G. (2012). Understanding complex service systems through different lenses: An overview. European Management Journal, 30(5), 418-426.
Bruce S. Tether (2005): Do Services Innovate (Differently)? Insights from the European Innobarometer Survey, Industry and Innovation, 12:2, 153-184.
Chesbrough, H. W. (2011). Bringing open innovation to services. MIT sloan management review, 52(2), 85.
Eraydin, A., & Armatli Köroğlu, B. (2007). Increasing role of services in competitive power and innovativeness of firms and industrial clusters. European Planning Studies, 15(7), 905-925.
Gölpek, F. (2015). Service sector and technological developments. Procedia-Social and Behavioral Sciences, 181, 125-130.
He, Z.-L., & Wong, P.-K. (2009). Knowledge interaction with manufacturing clients and innovation of knowledge-intensive business services firms. Innovation, 11(3), 264-278.
Hipp, C. (2008). Service peculiarities and the specific role of technology in service innovation management. International journal of services technology and management, 9(2), 154-173.
Maglio, P. P., & Spohrer, J. (2008). Fundamentals of service science. Journal of the academy of marketing science, 36(1), 18-20.
Maglio, P. P., & Spohrer, J. (2013). A service science perspective on business model innovation. Industrial Marketing Management, 42(5), 665-670.
Miles, I., Kastrinos, N., Bilderbeek, R., den Hertog, P., Flanagan, K., Huntink, W., & Bouman, M. (1995). Knowledge-intensive business services: their role as users, carriers and sources of innovation. Report to the EC DG XIII Sprint EIMS Programme, Luxembourg.
Mina, A., Bascavusoglu-Moreau, E., & Hughes, A. (2014). Open service innovation and the firm's search for external knowledge. Research Policy, 43(5), 853-866.
Spohrer, J., Maglio, P. P., Bailey, J., & Gruhl, D. (2007). Steps toward a science of service systems. Computer, 40(1).
Spohrer, J., Vargo, S. L., Caswell, N., & Maglio, P. P. (2008). The service system is the basic abstraction of service science. Paper presented at the Hawaii international conference on system sciences, proceedings of the 41st annual.
Vargo, S. L., Lusch, R. F., & Akaka, M. A. (2010). Advancing service science with service-dominant logic. Handbook of service science, 133-156.
Vargo, S. L., Maglio, P. P., & Akaka, M. A. (2008). On value and value co-creation: A service systems and service logic perspective. European management journal, 26(3), 145-152.
Wyszkowska-Kuna, J. (2017). The role of intermediate demand and technology for international competitiveness of the KIBS sector: evidence from European Union countries. The Journal of International Trade & Economic Development, 26(7), 777-800.