Examining The Impact of Changes in The Efficiency of Technology on The Rise and Demise of Technological Firms: A Case of Global Mobile Handset Manufacturing Industry

Document Type : Review article

Authors

1 Graduate School of Management and Economics

2 Graduate School of Management and Economics, Sharif University of Technology

Abstract

In this research we have studied the changes in the technology performance in the smartphone industry, and by using theoretical models in technology management literature, we have compared this performance with coustomer’s required level of performance. The study shows that after 2011, the level of customer satisfactions depends less on the technology performanceand more on the price. This observation is consistent with Christiensen’s suggested model for technology performance, in which after a certain point technology’s performance surpasses the customer’s need.

Keywords

References

منابع
Antonio, K. L., Yam, R. C., and Tang, E. (2007). The impacts of product modularity on competitive capabilities and performance: An empirical study. International Journal of Production Economics, 105(1), 1-20.
Asthana, P. (1995). Jumping the technology S-curve. Ieee Spectrum, 32(6), 49-54.
Ayres, R. U. (1994). Toward a non-linear dynamics of technological progress. Journal of Economic Behavior & Organization, 24(1), 35-69.
Baldwin, C. Y., & Clark, K. B. (2000). Design rules: The power of modularity (Vol. 1). MIT press.
Bouwman, H., Carlsson, C., Carlsson, J., Nikou, S., Sell, A., and Walden, P. (2014). How Nokia failed to nail the Smartphone market.
Bresser, R. K. (2000). Winning strategies in a deconstructing world. John Wiley & Sons Incorporated.
Christensen, C., & Raynor, M. (2013). The innovator's solution: Creating and sustaining successful growth. Harvard Business Review Press.
Christensen, C. M. (1992). Exploring the limits of the technology S‐curve. Part I: component technologies. Production and operations management, 1(4), 334-357.
Christensen, C. M. (1992). Exploring the limits of the technology S‐curve. Part II: Architectural technologies. Production and Operations Management, 1(4), 358-366.
Denning, S. (2012) “Why Clayton Christensen Worries About Apple”, Forbs.com
Esaki, K. (2013). Analysis of influence of price to customer satisfaction based on the prediction models. Intelligent Information Management, 5(03), 93.
Evans, B. (2015) “Why do we care about Xiaomi?” Ben-evans.com
Herrmann, A., Xia, L., Monroe, K. B., and Huber, F. (2007). The influence of price fairness on customer satisfaction: an empirical test in the context of automobile purchases. Journal of Product & Brand Management, 16(1), 49-58.
Kang, Y., Lee, M., and Lee, S. (2014). Service-oriented factors affecting the adoption of Smartphones. Journal of technology management & innovation, 9(2), 98-117.
Lee, T. H., and Nakicenovic, N. (1988). Technology life–cycles and business decisions. International Journal of Technology Management, 3(4), 411-426.
Schilling, M. A. (2000). Toward a general modular systems theory and its application to interfirm product modularity. Academy of management review, 25(2), 312-334.
Thompson, B. (2013) “What Clayton Christensen Got Wrong” Stratechery.com
Utterback, J. M., and Abernathy, W. J. (1975). A dynamic model of process and product innovation. Omega, 3(6), 639-656.
Vuori, T. O., and Huy, Q. N. (2016). Distributed attention and shared emotions in the innovation process: How Nokia lost the smartphone battle. Administrative Science Quarterly, 61(1), 9-51.

Files

History

  • Receive Date: 30 May 2018
  • Revise Date: 11 August 2018
  • Accept Date: 25 August 2018

Share

How to cite

Statistics